Refund and Returns Policy for Meraki Arts by Apurva

At Meraki Arts by Apurva, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, please review our refund and returns policy below. By purchasing from www.merakiartsbyapurva.com, you agree to the terms outlined in this policy.

1. Returns

We accept returns for items purchased directly from our website, www.merakiartsbyapurva.com, under the following conditions:

  • Eligibility: Returns must be made within 14 days from the date of receipt of the product.
  • Condition of Items: Items must be in new, unused condition with all original tags and packaging intact.
  • Non-returnable Items: Certain items are non-returnable, such as custom artwork or personalized products. These items are clearly marked as non-returnable at the time of purchase.

2. How to Return an Item

To initiate a return, please follow these steps:

  • Contact Us: Email us at [Your Contact Email] with your order number and reason for the return.
  • Return Authorization: We will provide you with a return authorization and instructions on how to return the item.
  • Shipping the Return: You are responsible for the return shipping costs, unless the item is defective or damaged. We recommend using a trackable shipping service to ensure the safe return of your item.

3. Refunds

Once we receive the returned item and verify that it meets the conditions outlined in this policy, we will process your refund. The refund will be issued to the original payment method used for the purchase.

  • Processing Time: Refunds typically take 7–10 business days to process after we receive the returned item.
  • Shipping Fees: Shipping fees are non-refundable unless the return is due to an error on our part, such as a defective or incorrect item.

4. Exchanges

If you would like to exchange an item, please contact us at [Your Contact Email] to discuss availability and the exchange process. Exchanges are subject to availability and must follow the same conditions as returns.

5. Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us immediately at [Your Contact Email] with photos of the damaged product. We will work with you to resolve the issue by offering a replacement or a full refund.

6. Cancellation Policy

You can cancel your order within 24 hours of placing it, provided that the item has not yet been shipped. If your order has already been shipped, please refer to our returns policy.

7. Contact Information

If you have any questions about our Refund and Returns Policy or need assistance with a return or refund, please contact us:

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